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GDPR & Data Privacy

How we collect, process, and protect your personal data — and your rights under UK GDPR and EU GDPR.

Last updated: 19 June 2026

1Data Controller

AI Schema Gen

Email: support@aischemagen.com

Website: aischemagen.com

Registered in England & Wales

AI Schema Gen ("we", "us", "our") is the data controller for personal data collected through the AI Schema Gen website (aischemagen.com) and the AI Schema Gen WordPress plugin. This notice explains what data we collect, why we collect it, how long we keep it, and what rights you have under UK GDPR and EU GDPR.


2Data We Collect

Account Data

Provided directly by you when registering

  • ·Email address
  • ·Name (if provided at registration)
  • ·Password (hashed — never stored in plain text)
  • ·Account creation date and plan tier

Payment Data

Provided when subscribing to a paid plan via Stripe

  • ·Billing name and email
  • ·Payment method details (card number, expiry, CVV) — processed and stored by Stripe, never by us
  • ·Transaction history and subscription status

Usage Data

Automatically collected when you use the service

  • ·Number of schema generations performed
  • ·Schema types generated
  • ·WordPress plugin API key activity
  • ·Feature usage (bulk generation, schema audit, analytics)
  • ·Google Search Console integration data (if connected)

Technical Data

Automatically collected via server logs and analytics

  • ·IP address
  • ·Browser type and version
  • ·Operating system
  • ·Referring URL
  • ·Pages visited and time spent on site

Communications Data

Provided when you contact us

  • ·Support emails and tickets submitted to us
  • ·Responses to any surveys or feedback requests

Cookie Data

Set by our website — see Section 9 for full cookie details

  • ·Session cookies (authentication)
  • ·Preference cookies (cookie consent status)
  • ·Analytics cookies (if accepted)


4How We Use Your Data

PurposeData usedLegal basis
Providing the AI schema generation serviceAccount data, usage data, API key activityContract
Processing payments and managing subscriptionsPayment data (via Stripe)Contract
Sending transactional emails (receipts, plan changes)Email addressContract / Legitimate interest
Providing customer supportAccount data, communications dataContract / Legitimate interest
Detecting fraud and preventing abuseTechnical data, usage dataLegitimate interest
Improving the product and understanding feature usageUsage data (anonymised where possible)Legitimate interest
Complying with tax and financial record obligationsPayment data, account dataLegal obligation
Analytics cookies (with your consent)Cookie data, technical dataConsent

5Data Retention

We retain personal data only for as long as necessary for the purpose it was collected, or as required by law.

Account data

Duration of your account + 30 days after deletion request

To fulfil the contract and allow account reactivation within the grace period

Payment and billing records

7 years from the transaction date

UK tax law (HMRC) requires retention of financial records for 6 years; we retain for 7 for safety

Schema generation history

Duration of your account

Required to provide the service and display your generation history in the dashboard

Support communications

3 years from last contact

To maintain context for ongoing support relationships and resolve disputes

Server and access logs

90 days

Security monitoring and abuse detection

Analytics data (if consented)

26 months (standard analytics retention)

Industry standard for trend analysis

Cookie consent records

12 months

To respect your preference without showing the banner repeatedly

When retention periods expire, data is securely deleted or anonymised so it can no longer be associated with you.


6Third-Party Processors

We share your data with the following third-party processors only where necessary to deliver the service. All processors are bound by Data Processing Agreements and must comply with GDPR-equivalent standards.

PurposePayment processing and subscription management
Data sharedBilling name, email, payment method details
LocationUSA (EU–US Data Privacy Framework / SCCs)

Anthropic / OpenAI (AI provider)

Privacy policy →
PurposeAI schema generation — page content is sent to the AI API to generate structured data
Data sharedPage content submitted for schema generation (no account identifiers sent)
LocationUSA (Standard Contractual Clauses)
PurposeWebsite hosting and infrastructure
Data sharedTechnical data (IP addresses, request logs)
LocationUSA / EU (Vercel has EU regions available; SCCs in place)

Email service provider

PurposeTransactional emails (receipts, account notifications, support)
Data sharedEmail address, name
LocationEU / UK or covered by SCCs

We do not sell your personal data to any third party. We do not share your data with advertisers.


7International Data Transfers

Some of our third-party processors are based in the United States. Where personal data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses (SCCs) approved by the European Commission and the ICO
  • EU–US Data Privacy Framework (where the recipient is certified)
  • UK International Data Transfer Agreements (IDTAs) where applicable

You may request a copy of the relevant transfer safeguards by contacting us at support@aischemagen.com.


8Your Rights Under UK / EU GDPR

You have the following rights in relation to your personal data. These rights are not absolute — in some cases we may be unable to comply due to legal obligations — but we will always respond to your request within 30 days.

Right of Access

Art. 15

Request a copy of all personal data we hold about you, along with information on how we use it.

Right to Rectification

Art. 16

Ask us to correct inaccurate or incomplete personal data we hold about you.

Right to Erasure

Art. 17

Ask us to delete your personal data where there is no compelling reason to continue processing it. Also known as the 'right to be forgotten'.

Right to Restriction

Art. 18

Ask us to restrict processing of your data — for example, while you contest its accuracy or object to our use of it.

Right to Data Portability

Art. 20

Receive your personal data in a structured, machine-readable format (JSON/CSV) and transfer it to another controller.

Right to Object

Art. 21

Object to processing based on legitimate interests or for direct marketing. We will stop unless we have compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Art. 7(3)

Where processing is based on consent (e.g. analytics cookies, marketing emails), you may withdraw consent at any time without affecting prior lawful processing.

Rights Related to Automated Decisions

Art. 22

Not to be subject to decisions based solely on automated processing that significantly affect you. We do not make such decisions about individuals.


9Cookies

We use cookies to operate the service and, with your consent, to analyse usage. When you first visit our site, you are presented with a cookie consent banner where you can accept or decline non-essential cookies.

Strictly Necessary

Always active
ExamplesSession authentication token, CSRF protection token
PurposeRequired for you to log in and use the service. Cannot be disabled.
Legal basisContract / Legitimate interest

Preference / Functional

Always active
ExamplesCookie consent status (cookie-consent)
PurposeRemembers your cookie preferences so we do not show the banner repeatedly.
Legal basisLegitimate interest

Analytics

Consent required
ExamplesPage views, session duration, referral source
PurposeHelps us understand how the site is used so we can improve it. Only set if you accept cookies.
Legal basisConsent

You can manage or withdraw cookie consent at any time by clearing your browser cookies and revisiting the site. You can also configure your browser to refuse cookies entirely, though this may affect the functionality of the service.


10How to Exercise Your Rights

To exercise any of your rights, email us at support@aischemagen.com with the subject line "GDPR Data Request". Please include:

  • ·The email address associated with your AI Schema Gen account
  • ·The specific right you are exercising (e.g. access, erasure, portability)
  • ·Any relevant details that will help us locate your data
Response time: We will acknowledge your request within 5 working days and provide a full response within 30 days of receipt. If we need more time (up to 90 days total in complex cases), we will inform you of the extension within the initial 30-day period.

We will not charge a fee for handling a data request unless it is manifestly unfounded or excessive. We may need to verify your identity before processing the request to ensure we do not disclose data to an unauthorised person.


11Complaints

If you are unhappy with how we have handled your personal data, please contact us first at support@aischemagen.com. We will investigate and respond within 30 days.

If you remain dissatisfied, you have the right to lodge a complaint with the relevant supervisory authority:

UK — Information Commissioner's Office (ICO)

For UK residents or where the processing relates to UK GDPR

ico.org.uk/make-a-complaint →

EU — Your Local Supervisory Authority

EU residents may complain to the data protection authority in their member state

Find your authority (EDPB) →

12Changes to This Notice

We may update this GDPR notice from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will:

  • ·Update the 'Last updated' date at the top of this page
  • ·Send an email notification to registered users for significant changes
  • ·Display a notice on the website where appropriate

We encourage you to review this page periodically. Continued use of AI Schema Gen after changes take effect constitutes acceptance of the updated notice.

Questions about your data?

We are happy to answer any questions about how we handle your personal information.

Contact us at support@aischemagen.com